Effective Date: September 28, 2026 · Last Updated: September 28, 2026
Effective Date: September 28, 2026
Last Updated: September 28, 2026
Next Scheduled Review: On or before September 30, 2027
Track A Plane, a DBA of RS Aviation Group LLC ("Track A Plane," "we," "us," or "our"), operates an online aviation marketplace and advertising platform through TrackaPlane.com.
This Privacy Policy explains how Track A Plane collects, uses, stores, protects, and discloses information in connection with the Track A Plane website, accounts, listings, communications, Parts Exchange, aviation marketplace services, and related features.
Track A Plane may update this Privacy Policy periodically as the website, services, technology, legal requirements, or business operations change.
Track A Plane may collect information that users voluntarily provide when they:
Information may include, depending on the activity:
Track A Plane may use information to:
4. Third-Party Service Providers
Track A Plane may use third-party providers to support the operation, security, communications, payment processing, analytics, marketing, and other functionality of the platform.
Depending on the services currently enabled, these categories may include:
Track A Plane does not intend this section to disclose confidential security architecture, internal infrastructure, security configurations, credentials, private system information, or other information that could compromise the security of the platform.
Where required by applicable law, Track A Plane will provide the categories of third parties and information-sharing practices required by law.
Payments for applicable Track A Plane services may be processed through Square.
Track A Plane does not intend to store customers' full payment-card numbers or security codes in its own ordinary website database. Payment information may be processed by the applicable payment processor in accordance with its own privacy and security practices.
Track A Plane may retain transaction-related information necessary for:
Information intentionally submitted for publication on Track A Plane may be publicly accessible.
Depending on the listing and the information supplied by the user, public information may include:
Publicly available listing information may be:
Track A Plane cannot control how third parties use information after it has been made publicly available.
Users should therefore avoid submitting information for public publication that they do not want publicly accessible.
Track A Plane generally does not publicly display a seller's private email address or telephone number directly on an applicable listing.
Where available, prospective buyers or other users may use Track A Plane's contact or inquiry functionality to submit a message to a seller.
Track A Plane may transmit the inquiry and information reasonably necessary to facilitate communication to the intended recipient.
Track A Plane may retain the communication and related information as necessary for platform operation, customer support, security, dispute resolution, fraud prevention, legal compliance, and other legitimate business purposes.
Track A Plane cannot guarantee that a recipient will keep information confidential after information has been voluntarily transmitted to that recipient.
Track A Plane provides a process for individuals to submit requests concerning personal information processed by Track A Plane.
Depending on applicable law and the circumstances of the request, an individual may have rights to:
Track A Plane will review requests and process them in accordance with applicable law and the nature of the request.
Track A Plane will accept privacy requests through:
Privacy requests may also be initiated by contacting Track A Plane by telephone through the contact information provided on the Track A Plane website.
Track A Plane may request additional information reasonably necessary to verify the identity and authenticity of the person making the request.
Track A Plane will seek to limit verification information to information reasonably necessary for the particular request.
Requests concerning targeted advertising, sale of personal information, profiling, or other applicable privacy rights may be submitted through privacy@trackaplane.com or by telephone using the contact information provided on the Track A Plane website. Track A Plane will review and process the request according to applicable law.
Track A Plane does not sell personal information to third parties for monetary consideration as part of its ordinary business operations.
Track A Plane may share information with RS Aviation Group LLC and its applicable affiliates, service providers, contractors, or other parties where reasonably necessary to operate the business, provide requested services, process transactions, communicate with users, protect the platform, prevent fraud, or comply with legal obligations.
Where applicable law provides a right to opt out of a particular type of disclosure or processing, Track A Plane will provide the applicable request process.
Track A Plane will review authenticated requests for access or correction and will take appropriate action consistent with applicable law. Where information is inaccurate or incomplete and Track A Plane is able to reasonably verify the correction, Track A Plane may update the applicable information.
Users may request deletion of applicable personal information by contacting Track A Plane through the privacy request process.
Track A Plane will evaluate deletion requests in accordance with applicable law.
Certain information may be retained when Track A Plane is permitted or required to retain it for legal, accounting, tax, contractual, fraud-prevention, security, dispute-resolution, regulatory, or other legitimate business purposes.
To protect personal information, Track A Plane may require reasonable authentication before fulfilling a privacy request.
If Track A Plane cannot reasonably authenticate a request, Track A Plane may request additional information reasonably necessary to authenticate the request.
Track A Plane will not provide personal information to an unauthenticated requester merely because the requester claims to be the account holder.
Track A Plane will process privacy requests generally on a first-received basis, subject to the complexity, urgency, authentication status, legal requirements, and circumstances of each request.
The general process is:
Track A Plane will respond to verified privacy requests without undue delay and generally within 45 days of receipt. Where reasonably necessary because of the complexity or number of requests, Track A Plane may extend the response period by an additional 15 days as permitted by applicable law. If an extension is necessary, Track A Plane will notify the requester within the applicable initial response period and explain the reason for the extension.
If Track A Plane declines to take action on a privacy request, Track A Plane will provide the requester with an explanation of the reason for the decision and, where required by applicable law, information concerning the right to appeal.
Privacy Appeals. If Track A Plane declines to take action on a privacy request, the requester may appeal the decision through the same general process used to submit the original request by contacting privacy@trackaplane.com or by contacting Track A Plane by telephone.
The appeal should include the applicable Privacy Request ID, when available, and explain why the requester believes the decision should be reconsidered.
Track A Plane will review the appeal and provide a written response within the period required by applicable law.
Track A Plane will not charge a fee for privacy requests unless applicable law permits a reasonable fee for requests that are manifestly unfounded, excessive, repetitive, or otherwise subject to a permitted administrative charge.
Nothing in the Terms of Service, Listing Policies, Payment Agreements, or other Track A Plane agreement is intended to waive or limit privacy rights that cannot lawfully be waived or limited.
Track A Plane retains information for periods appropriate to the purposes for which the information was collected and as necessary for the operation of the platform.
Retention periods may vary depending on:
When information is no longer required or permitted to be retained, Track A Plane may delete, anonymize, de-identify, or otherwise dispose of the information in accordance with applicable law and Track A Plane's internal retention practices.
Inactive Accounts. An account with no login activity for six consecutive months may be designated inactive. When an account becomes inactive, Track A Plane may restrict account functionality and may stop publicly displaying applicable content associated with the account.
Reactivation may require the account holder to authenticate the account and, where appropriate, update or reset account credentials.
This inactive-account provision does not automatically terminate an active paid subscription, contractual obligation, payment obligation, or other agreement. Applicable contractual terms continue to govern those obligations.
When an account, listing, or inventory record becomes inactive or expires, Track A Plane may remove the applicable content from public search and display.
Certain inactive listings or inventory may remain stored for a limited period to permit renewal, reactivation, account administration, dispute resolution, fraud prevention, security, legal compliance, or other legitimate business purposes.
Information that is no longer required may subsequently be deleted in accordance with Track A Plane's applicable retention practices.
Track A Plane uses reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
Security measures may include access controls, authentication mechanisms, monitoring, fraud prevention, secure payment processing, administrative controls, and other measures appropriate to the operation of the platform.
However:
No website, online service, electronic transmission, database, or security system can be guaranteed to be completely secure.
Track A Plane will investigate suspected security incidents and may take appropriate measures including containment, credential protection, account restrictions, evidence preservation, communication with applicable service providers, and notifications when required by applicable law.
Track A Plane may provide links, integrations, embedded content, or functionality associated with third-party websites, platforms, social-media services, payment processors, analytics providers, or other third parties.
Track A Plane does not control the privacy practices of independent third parties. Users should review the privacy policies of those third parties when interacting with their services.
Track A Plane may use artificial intelligence ("AI"), machine-learning technologies, automated tools, and related technologies in connection with the operation, development, security, marketing, and improvement of the Track A Plane platform.
Depending on the applicable service or function, AI or automated technologies may assist with website functionality, content creation, content organization, search and categorization, customer support, fraud prevention, security, analytics, communications, marketing, administrative functions, or other legitimate business purposes.
Track A Plane may use third-party technology providers that provide AI, machine-learning, automation, analytics, communications, security, or other technology services. Where personal information is processed by such providers, Track A Plane will handle the information in accordance with this Privacy Policy, applicable agreements, and applicable law.
Track A Plane does not represent that every item of content, recommendation, categorization, description, image, communication, or other output generated or assisted by automated or AI technology is error-free or complete. Users should independently verify information before relying upon it, particularly information concerning aircraft, aircraft condition, ownership, title, registration, maintenance, airworthiness, parts, documentation, pricing, availability, or regulatory status.
Where required by applicable law, Track A Plane will provide appropriate disclosures concerning interactions with AI systems or AI-generated or AI-manipulated content.
The use of artificial intelligence or automated technology in connection with a listing does not constitute inspection, verification, certification, appraisal, authentication, airworthiness determination, ownership verification, title verification, or regulatory approval by Track A Plane.
Track A Plane may use AI and automated technologies for certain business and platform functions. Track A Plane does not intentionally submit private account information to an AI service for model training unless permitted by applicable law and the applicable service arrangement.
Where required by applicable law, Track A Plane will provide appropriate disclosures concerning AI interactions and AI-generated or AI-manipulated content.
Track A Plane may update this Privacy Policy when necessary to reflect changes in its services, technology, business practices, legal requirements, or privacy practices.
The updated version will be posted on Track A Plane with a revised "Last Updated" date.
Track A Plane intends to review this Privacy Policy at least annually and may update it sooner when circumstances require.
Track A Plane
A DBA of RS Aviation Group LLC
Homestead, FL 33031
United States
Privacy: privacy@trackaplane.com
Privacy requests may also be initiated by telephone using the contact information provided on the Track A Plane website.
Track A Plane
The Marketplace for Aviation.
Aircraft • Parts • Real Estate • Services • Jobs
Buy. Sell. Search. Connect.
